Frequently Asked Questions

How do I know if my order has been shipped?

You will receive a confirmation email from e-parcel (our shipping method) once your payment has been processed notifying you that your order is on its way with a tracking number. You can track your consignment code by clicking HERE (http://auspost.com.au/track/).

How long will it take for my order to arrive?

Once your order is placed and processed, you will receive your order within 1-5 business days Australia wide depending on the shipping method.

How do I contact Everyday Carrie?

You can contact us with all online enquiries via phone or email.
Phone: 0423 329 335
Email: hello@everydaycarrie.com

Do you stock plus sizes?

The largest size in our range would be a XL/14 (Australian). This is due to size availability of our suppliers and designers.

Can I change my shipping address?

If you have made a mistake on your billing or shipping address, please let us know as soon as possible via email or phone so we can update your details before it is shipped. Please Note: Once your order has been packed and is ready for dispatch unfortunately we cannot make any changes to your details.

Where do I send my returns?

Returns are to be sent to our head office at the following address:

Unit 1/95
Learjet Drive
Caboolture
QLD 4510
Australia

Accordion Panel

No sorry, unfortunately most of our stock is a once off, but if a product says “Out Of Stock – sewing more” then you can totally send us an email stating the product you are after and we can send you an email as soon as it’s in!

Where are your products made?

We manufacture in Brisbane Australia and Los Angeles in USA. Why? Because they are what we have found have quality materials, exactly what every girl is after ☺

Payment - How can I pay?

This website accepts Credit Cards, Paypal & Afterpay ☺

Store Credit - I have store credit, how do I use it?

First sign in to your Everyday Carrie account.
You should see the store credit on the “My Account” page.
Upon checkout, the store credit will automatically be deducted from your order total.
If you do not use the entire credit it will remain there in your store credit amount until you purchase again from us ☺